About Us
Pluton Markets (hereinafter referred to as «we,» «our,» or «the Company»), located at:

43th Floor, Oceanía Business Plaza
Tower 2000, Punta Colón Street
Punta Pacífica Urbanization
Panama City, Panama,

We recognize the importance of protecting the privacy of our users’ personal data. Therefore, in compliance with applicable data protection laws, we issue this Privacy Policy document to inform you how we collect, use, store, and protect your information.

This Privacy Policy governs our collection, processing, and use of your Personal Information provided when you access or use the website www.plutonmarkets.com (hereinafter referred to as the «Website») and any products or services offered by us (hereinafter referred to as the «Services»).

Countries Where We Do NOT Offer Services

  • Saint Vincent
  • Grenadines
  • United States
  • North Korea
  • Cuba
  • Iran
  • Iraq
  • Liberia
  • Pakistan
  • Libya
  • Somalia
  • Russia
  • Belarus
  • U.S. Virgin Islands
  • Puerto Rico

Personal Information

«Personal Information» refers to information that identifies an individual, such as name, address, email address, financial information, and bank details. «Personal Information» does not include anonymized and/or aggregated data that does not identify a specific user. We are committed to protecting and respecting your privacy. The purpose of this Privacy Policy is to describe:

  • The types of Personal Information we collect and how it may be used;
  • How and why we may disclose your Personal Information to third parties;
  • The transfer of your Personal Information;
  • Your rights to access, correct, update, and delete your Personal Information;
  • The security measures we use to protect and prevent the loss, misuse, or alteration of Personal Information;
  • Our retention of your Personal Information.

This Privacy Policy also covers some basic aspects of our use of cookies. However, for more details, please also review our Cookie Policy.

We control the methods of collecting your Personal Information and determine the purposes for which we use the Personal Information. We are a «data controller» in the sense of Regulation (EU) 2016/679 (hereinafter, «GDPR») and other applicable European laws relating to data protection.

Collection and Use of Personal Information

Personal Information We Collect

We collect the following Personal Information:

  • Contact Information, such as name, residential address, and email address;
  • Account Information, such as username and password;
  • Financial Information, such as bank account numbers, bank statements, activity and transaction history, fees charged, etc.;
  • Identity Verification Information, such as images of your government-issued ID, passport, national identification card, driver’s license, or other documents requested by our compliance department;
  • Residency Verification Information, such as details of utility bills or similar information;
  • Additional Information obtained during our Know Your Customer (KYC) procedures, such as information about your financial situation and source of funds.

We also automatically collect certain information about computers, devices, and navigation when you access the Website or use our Services. This information is aggregated to provide statistical data about our users’ actions and browsing patterns and does not personally identify individuals. This information may include:

  • Details about the computer or mobile device you use to access our Website, including hardware model, operating system and version, web browser, IP addresses, and other device identifiers;
  • Usage information about the Website, server log information, which may include (but is not limited to) login details, date and time of visits, pages viewed, IP address, time spent on our Website, and websites visited immediately before and after our Website;
  • Bandwidth upload and download speeds, free and used storage space on your device, and other device statistics.

We may capture, store, and process information about you automatically, even if you abandon completing an online application or registration form.

Use of Cookies and Similar Technology

The Website uses Cookies. Cookies are small text files that are placed on your computer by the websites you visit. They are widely used to make websites work, work more efficiently, and provide information to the site owners. Cookies are usually stored on your computer’s hard drive.

Our Website uses Cookies to enable you to use the Website, the Services we offer, and the materials on the Website. Cookies are also used to distinguish you from other users of our Website. This helps us provide you with a good experience when browsing our Website and allows us to improve our Website.

For detailed information on the cookies we use and the purposes for which we use them, please also review our Cookie Policy.

How We Use Your Personal Information

We may use your Personal Information to:

  • Process your transactions. We will process your Personal Information only for the purpose(s) for which you provided it;
  • Comply with our legal or regulatory requirements;
  • Verify your identity under applicable legislation and our anti-money laundering policy, as well as address other law enforcement needs. We may also share your information with other financial institutions and tax authorities if required by any applicable legislation;
  • Detect, investigate, and prevent fraudulent transactions or unauthorized or illegal activities;
  • Protect our rights and property;
  • Personalize your Services experience;
  • Analyze Website usage and improve our Website and Website offerings. Analyze and track data to determine the usefulness or popularity of specific content and to better understand the online activity of users of our Website;
  • Help us respond to your customer service requests and support needs, respond to inquiries, or respond to a communication from you;
  • Contact you about the Services. The email address you provide may be used to communicate information and updates related to your use of the Services. We may also occasionally send technical notices, support or administrative notices, company news, updates, promotions, and information about products and Services similar to those we provide;
  • Administer a contest, promotion, survey, or other features explained in more detail on the Website;
  • Link, connect, or combine the Personal Information we collect from you with other Personal Information;
  • Fulfill any other purpose or reason for which the Information was collected.

We do not track customer behavior on our Website or across different websites, nor do we allow third-party data collection through our services. If you wish to stop receiving marketing communications from us, please contact us at [email protected] to unsubscribe.